What we can help with
- A bonus, wagering requirement, limit or fee on our pages that no longer matches the operator.
- A licence, ownership or availability detail that has changed.
- A broken link, a mislabelled table, or a page that will not load.
- Press and data requests about how the site’s comparisons are built.
What we cannot do
We are not an operator, a payment processor or an arbitration body, so we cannot release a withdrawal, reopen an account or overturn a decision. Take an account dispute first to the operator’s support in writing, then to the complaints body named in its licence terms. For a problem with gambling itself, the 24-hour national line is 1-800-GAMBLER and the options are listed on our responsible gaming page.
Legal and commercial notices
Copyright, takedown and advertising notices go to the same address; commercial terms are described in the editorial policy and the conditions of use in the terms of use. Nobody on this desk asks for account passwords, card numbers or a deposit — a message that does is not from us.