Our Twelve Rating Checks

The twelve checks

1. Who holds the licence, in which jurisdiction, and under what company name.
2. Whether the full terms are published before sign-up rather than after a deposit.
3. Payout rules: stated processing windows, per-method limits, verification steps.
4. Bonus math — wagering multiplier, what it applies to, game weighting, expiry.
5. Catalogue: how many games, from which studios, and whether live tables are listed.
6. Payment table: deposit and withdrawal methods, minimums, stated fees.
7. Support: channels, published hours, and the language they answer in.
8. Complaint route: which body hears a dispute if support does not resolve it.
9. Player limits: deposit caps, cool-off, self-exclusion and session reminders.
10. Operating history: the year the brand took its first bet, and whether it has traded under the same name since.
11. Whether a sportsbook sits beside the casino, and whether one account opens both.
12. Which operator network or platform the site runs on, and which other brands sit on the same licence.

What we do not do

• We do not claim to have played at every site we describe, and we publish no invented test sessions.
• We do not publish user reviews or star averages we cannot trace to a named, checkable source.
• We do not print a bonus figure that is missing from the operator’s own pages.
• We do not present an offshore operator as licensed by a U.S. state when it is not.

Money, corrections and dates

Some links on this site are commercial: when a reader signs up through them we may be paid a commission, and that pays for the work. It does not change the facts on the page — a bonus figure, a wagering multiplier or a withdrawal window is copied from the operator, not negotiated.

Terms move. Offers are re-read when a page is updated, and the date shown in the header is the date of the last check. Found a figure that no longer matches the operator’s page? Write to [email protected] and we will correct or remove it. Our sourcing and correction rules are set out in the editorial policy.

Gambling is for adults only. In the United States the minimum age is 21 in most regulated markets. If the fun stops, call 1-800-GAMBLER — see responsible gaming.